Shipping — Fast, Tracked, U.S. Only

Waiting is torture when it's for them. Here's exactly how we get your order moving.

Processing

Orders are packed within [1–2] business days (Mon–Fri, excluding U.S. holidays). You'll get a confirmation email with tracking the moment your order ships.

Delivery (U.S.)

Standard shipping: [3–7] business days. Free on orders over $[50] — a flat $[5.95] under that.

Tracking

Every order ships with tracking. If your link hasn't updated in 3 business days, reach out and a human will chase it down.

Need to fix an address?

Email [support@swagtails.store] within [2] hours of ordering and we'll catch it before it ships.

Lost or damaged in transit

If your order arrives damaged or goes missing, we'll replace it or refund you — no forms, no fights. That's part of the Happy-Pet Guarantee.

International

We currently ship within the U.S. only.

[Internal note — delete before launch: confirm every bracketed number with your actual fulfillment partner. A shipping promise you can't keep costs more than the sale.]