Shipping policy
Processing Time
Orders are processed within 1-3 business days of purchase. You will receive a confirmation email with tracking information once your order ships.
Shipping Time
Delivery times vary by product and destination, as items are fulfilled through our shipping partners. Most orders arrive within 7-20 business days after processing. Estimated delivery windows are shown at checkout.
Shipping Rates
Shipping costs are calculated at checkout based on your order and destination. Any free shipping promotions will be clearly indicated on the product page or at checkout.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package's progress.
Delays
Occasionally, shipments may be delayed due to high demand, customs processing, weather, or carrier issues beyond our control. We appreciate your patience and will do our best to keep you informed of any significant delays.
Questions
If you have any questions about your shipment, please contact us at nationsshelly.sn@gmail.com.