Shipping Policy

Shipping Policy

Thank you for shopping with Swag Tails. This policy explains how and when your order is processed and delivered.

Order Processing

Orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. You will receive a confirmation email with tracking once your order ships.

Delivery Times

Some of our products ship directly from our fulfillment partners. Estimated delivery times after processing:

  • United States: 7–15 business days
  • International: 10–25 business days

These are estimates, not guarantees. Delivery may be affected by customs, carrier delays, weather, or high-volume periods.

Tracking

A tracking number is provided once your order ships. Please allow a few days for tracking to update after dispatch.

Multiple Shipments

Orders with multiple items may arrive in separate packages at different times.

Customs, Duties & Taxes

International customers may be responsible for import duties or taxes charged by their local authorities.

Lost or Delayed Orders

If your order has not arrived within the estimated window, email nationsshelly.sn@gmail.com and we'll help track it down.

This is a starting template, not legal advice. Confirm the delivery windows match your supplier's actual times before publishing.